CTI helps to improve work performance of geographically distributed fitness clubs of World Class chain.
СTI has implemented upgrade of unified communication system and has introduced ZOOM feature to monitor phone conversations.
The major goal of CTI specialists was to put communication tools of every fitness club in a single system, providing effective collaboration. CTI has succeeded in implementation of voice transmission anytime and anywhere, as well as mobile application support.
«Our experts were performing step-by-step equipment installation and system upgrade without interruption of business processes. This system was built on Cisco Unified Communication Manager 9.1 platform with telephone network (more than 2000 subsribers), instant messaging and presence. ZOOM CallREC® system integrated with Cisco solutionprovides traffic monitoring,» said Oleg Schapov, CTI CEO.
The latest Cisco technologies for IP-telephony allow client to simplify and improve employee work processes throughout all World class chain.
"CTI has demonstrated a high level of professionalism and efficiency in the course of project implementation process. It is important for us to cooperate with reliable and advanced system integrator,» said Andrey Shvyrev, World Class CIO.