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Site map News CTI plans to boost Dell EMC product-related service sales 90%

11 апреля 2017

CTI plans to boost Dell EMC product-related service sales 90%

CTI plans to boost Dell EMC product-related service sales 90% in 2017 as it has received a status of Dell EMC Service Partner. The status of Certified Service Partner gives CTI the right to service Dell EMC’s client and server solutions sold to corporate customers.

Until now, CTI had to sign contractor agreements with Dell EMC-certified organizations in order to service Dell EMC equipment. This new status enables CTI to occupy a new market niche.

‘This status is a perfectly balanced addition to the range of services provided by CTI in the context of implementation of Dell EMC projects,’ says Ekaterina Senchenko, Deputy General Manager, Engineering and Technology Development, and Service at CTI. We expect a considerable growth in sales, because now we have an opportunity to accomplish full-cycle projects. This status gives CTI more opportunities to help its customers cut their costs and make solutions they have opted for more effective.’

‘We are happy that one of the most technologically advanced Russian integrators now has an opportunity to service all the available Dell EMC products,’ comments Konstantin Isaakyan, Director of Sales at Dell EMC Russia, Kazakhstan and Central Asia. ‘CTI is our reliable long-term partner. Its highly professional team delivers continuous growth in equipment sales, so we have no doubt about our productive cooperation in the future.’

CTI intends to boost sales of Dell EMC product-related services in Moscow, non-metropolitan areas and the CIS. CTI is a Platinum Partner on Dell EMC’s new consolidated partner program.

  Previous news

Systems integrator (SI) CTI attended the 16th International Business Forum ‘Call Center World Forum’ (CCWF, March 21-22), where it unveiled its concept of omni-channel customer experience in contact centers (CCs).

Next news  

Systems integrator CTI attended Cisco Connect 2017, a conference held annually and bringing together leading ecosystem hardware and software developers. The conference took place on April 4-5 at the World Trade Centre (Moscow). At that forum, CTI served as an Internet of Things (IoT) integrator, and presented its latest IoT innovations in that thematic section. CTI experts also provided an overview of relevant CTI products for Cisco contact centers and announced new solutions to be unveiled in 2017.

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