CTI successfully passes Cisco audit process!
CTI, a leading Russian integrator and key partner of Cisco in Russia, a world leader in network technologies, announces it has achieved Cisco Gold Certification and Master Collaboration Specialization.
The statuses have been confirmed after successful completion of annual re-certification audit procedure.
Master Collaboration Specialization is assigned to elite group of patners with the highest level of qualification and expertise in unified communications.
CTI is an exlusive partner of Cisco in Russia during 4 years (since 2010) that has this specialization.
Collaboration between Cisco and CTI began in 2002. CTI has had the Gold Partner status since 2003 confirming that company has the highest level of product knowledge and technical expertise in all aspects of Cisco's business, including network planning, design, implementation, technical support and after sales support.
CTI has been continuously recognised for the highest level of customer satisfaction (CSAT Excellence) with service quality including after sales support since 2009. Customer Satisfaction Excellence certification is the highest honor that can be received by member of Cisco partner program.
«We are pleased to once again successfully pass the procedure of the best and demanding audit program in the world. The audit is a kind of seal that recognises the highest standard quality of system integrator's business processes. We are grateful to the vendor for the opportunity to plunge into global interaction experience of Cisco with partners and customers on the best practises of innovation development, service support organization and service delivery in the cloud,» said Oleg Schapov, CEO at CTI.
«Collaboration with partners is an important part of Cisco's business in Russia. CTI regularly receives high honors by our company for successful implementation of federal level projects. Among the most important there are building wired and wireless Internet networks, organization of systems for remote collaboration and interaction. Successful completion of audit procedure is a natural confirmation of the high level of reliability of CTI,» said Aleksey Romanov, Director of partner relations at Cisco Systems.
CTI — Communications. Technology. Innovations. — one of biggest company in the market for innovative communications in Russia. The company has been successfully operating in Russia and CIS countries since 2002.
CTI delivers unique technologies for collaboration, remote service, interactive video, building next generation networks and implements other universal high-end projects.
CTI — recognised expert in IT field. The business development strategy is built on innovative solutions. CTI offers solutions delivered on traditional, cloud and hybrid models.