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CTI (Communications. Technology. Innovations.) - системный интегратор, поставщик IT-решений и облачных услуг на территории
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Elevēo

Gold

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Elevēo guides contact centers towards elevating every customer encounter. Our software captures customer sentiment at the point of contact, providing actionable insights for improving customer experience, optimizing agent effectiveness and maintaining compliance. No other WEM software provides a full 360 degree view of omni-channel interactions, survey results, customer sentiment and quality reviews in a single place the way Elevēo does. We serve over 2200 customers and partners worldwide, ranging from sub-100 agent contact centers to brands like Amerigas, IBM, Homecredit, Finansbank, Tata Sky, Generali, Allianz, and Vodafone spanning 90 Countries.