Technical support is one of the major operational units of the company. CTI offers a wide range of services – from the standard 1st, 2nd and 3rd line technical support to full IT outsourcing.
CTI’s service team consists of specialists with knowledge and experience of working with solutions from leading software and hardware vendors, which is confirmed by implemented projects, statuses and expert certifications.
CTI fully complies with international IT service management standards ISO/IEС 20000-1:2011, and IT security standard ISO 27001.
In today’s economy, creation of a modern IT infrastructure is one of the top priorities as business development largely depends on the efficient use of information technologies, smooth operation and reliability of the chosen solutions. The failure of any IT segment can lead to significant losses, even halting a company’s business operations. Building a full-fledged service-oriented IT infrastructure requires time and significant financial resources. How can it be done when there is almost never enough time or money?
CTI provides comprehensive services for the prompt resolution of the customer’s business problems, without time-consuming implementation activities or major financial investments.