solution catalogue

LAN / WAN network infrastructure / telecom operator transport networks / network virtualization / automation services and software-defined networks / wireless Wi-Fi infrastructure, wireless network services / network factories / network security and expanded security services

IT infrastructure protection / protection of confidential information / information security consulting and audit / compliance / security analysis / implementation, maintenance and support of information security solutions / anti-fraud

unified communications / telephony / video conferencing / multimedia / smart meeting rooms / collaboration technologies / cloud and hybrid collaboration solutions / CTI products / CTI Speech Attendant: ‘autosecretary’ with speech recognition

building, automation and modernization of contact centers / voice and text bots / speech analytics and voice biometrics / business consulting in the field of building and operating contact centers / proprietary CTI products / optimization of contact centers / CTI Omni / CTI Outbound / CTI scripting

development of customer loyalty and positive experience / desktop process analytics (DPA) / automation of routine operations and robotic process automation (RPA) / optimization of work schedule and employee numbers (WFM) / omnichannel / speech analytics / self-service systems Omnichannel CTI Omni / self-service systems

It solutions for various industries and purposes / monitoring the state of distributed critical infrastructure facilities

IT outsourcing and maintenance of IT systems / IT and information security consulting / technical support / warranty and post-warranty service / IT infrastructure management / monitoring of infrastructure and service performance / cloud information security services and protection of cloud data / data protection for cloud services / cloud contact center (ССaaS) / unified communications as a service (UCaaS) / web conferences on demand (Webex) / office out of the box