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Global changes in employer policies last year, especially the need to transfer workers to a remote working regime, created the need for new levels of flexibility in the information infrastructure and implementation of information security requirements for remote workplaces. Especially important were methods of authentication and protection of communication channels. All of this was done in an emergency timeframe and as a result companies of all sizes faced a whole range of problems.
CTI registered its business on August 23, 2002. Since then, the company has grown to become one of the best system integrators in Russia, enjoying authority reputation among both customers and the expert community.
The CTI system integrator announces the start of sales of the second release of CTI Omni, an automation system for omni-channel service business processes, which allows the efficient use of all digital channels for incoming requests to contact centers.
The specialist will contact you shortly to clarify the details.
The specialist will contact you shortly to clarify the details.
